Canada
USA
UK
Ireland
Hospitality Outsourced Accounting & Bookkeeping Services in Australia
Multi-channel POS settlements, delivery platform fees and HIGA penalty rates trip up generalist bookkeepers fast. Aone runs the finance back-office for restaurants, hotels, pubs and multi-site venue groups, built around how hospitality actually trades and rosters.
+34%
Cash position, 6 mo
100%
BAS lodged on time
Why Hospitality Needs Specialist Accounting Services
A venue's books move at the pace of service — stock turns over daily, staff rosters change week to week, and takings hit the bank in a dozen different forms.
POS, merchant settlements, and delivery platform reconciliation
EFTPOS settlements, cash takings, and delivery apps (Uber Eats, DoorDash, Menulog) hit bank feeds net of merchant commissions, order adjustments, and chargebacks. A standard bank feed shows only the net payout; reconciling true revenue requires matching POS gross sales daily against merchant statements line by line to keep the books balanced.
Award-correct hospitality payroll services
Floor and kitchen crews sit under the Hospitality Industry (General) Award 2020 (MA000009) or the Restaurant Industry Award 2020 (MA000119). Both carry strict split-shift allowances, late-night and weekend penalty tiers, higher duties rates, and overtime rules that standard payroll templates miss. Misclassifying a team member doesn't get fixed with a quick correction — it creates back-pay exposure that can span months.
Multi-site, high-turnover rosters
A single hospitality group might manage three distinct venues running kitchen, bar, and front-of-house staff across varying shifts. With casual turnover common across the sector, timesheets and breaks must be audited directly against the master roster before the pay run is triggered, rather than cleaned up post-payment.
Mixed GST on food, beverage, and surcharges
GST treatment across food and beverage is rarely uniform. Fresh, unprocessed ingredients and basic milk alternatives are GST-free, while hot prepared meals, alcohol, soft drinks, public holiday surcharges, and cancellation fees attract GST. Misclassifying cost-of-goods invoices or point-of-sale items distorts your input tax credits instantly.
BAS lodgement discipline
The Quarterly BAS is due 28 days after the quarter ends, with extension concessions available when lodging through a registered BAS agent. Late filings, unverified POS figures, or miscoded supplier credits trigger ATO failure-to-lodge penalties and general interest charges that a structured weekly reconciliation process avoids completely.
Tight cash flow and supplier timing
Perishable stock runs on tight 7- to 14-day creditor terms, while payroll lands weekly or fortnightly. When supplier invoices, food costs, and superannuation commitments aren't tracked against live cash flow, a bustling trading weekend can still leave a venue short of working capital by mid-week.
Overlapping compliance regimes
The ATO, Fair Work Ombudsman, state liquor and gaming regulators, and local councils intersect constantly. Award revisions, annual wage reviews, Single Touch Payroll (STP Phase 2) rules, and state payroll tax thresholds shift regularly; a dedicated specialist monitors the entire compliance environment, not just basic tax.
Reporting by venue, revenue centre, and kitchen/bar
Operators need immediate visibility into beverage gross margins, kitchen cost of goods sold (COGS), and prime cost percentages (wages + COGS). A single consolidated profit and loss hides which station, shift, or location is eroding the venue's bottom line.
Scaling without lag
Opening a secondary venue, securing a hotel lease, or introducing a dedicated catering wing changes operational overheads within weeks. Finance, chart-of-accounts structuring, and payroll mapping must keep pace with the expansion, not play catch-up six months later.
Services We Provide
A full finance back-office, delivered as one accountable team or as individual services layered onto your existing setup.
Bookkeeping
Daily POS transaction coding, bank reconciliation, and general ledger maintenance checked for accuracy every week, not just before BAS deadlines.
Payroll
Award-mapped, shift-verified weekly or fortnightly pay runs for single- and multi-site hospitality groups, processed against verified rosters each cycle.
BAS Preparation
Monthly and quarterly BAS prepared and lodged by registered BAS agents, with supplier GST on fresh and prepared inputs coded correctly at source.
Tax Returns
Entity, corporate, trust, and partner tax returns prepared alongside your tax accountant, backed by cleanly reconciled monthly ledgers.
Accounts Payable
Supplier invoices line-item captured, checked against purchase orders, and scheduled for payment runs to protect trade credit accounts.
Accounts Receivable
Corporate tab accounts, private event deposits, hotel room ledger billings, and wholesale accounts followed up so revenue is collected, not written off.
Financial Reporting
Monthly reporting broken down by venue, department, and revenue centre — built for operating decisions, not just year-end filing.
Virtual CFO
Strategic input on menu engineering, beverage margin targets, labour matrix optimisation, and site expansion for growing venue groups.
Year-End Accounts
End-of-year finalisation completed early against records already reconciled monthly.
Cloud Accounting
Set-up, migration, and clean-up in Xero or MYOB, connected to existing POS, inventory, and rostering platforms.
Management Reporting
KPI dashboards tracking prime cost percentage, average spend per head, and labour cost vs revenue by shift.
Industries We Support
Operational structures, award streams, and inventory cadences vary across hospitality. Workflows and chart-of-accounts templates are tailored per sub-segment, not applied generically across every client:
Talk to a specialistWork happens inside the platforms, a practice already runs, connected, so data moves once.
We work inside the platforms your practice already runs on, and connect them so data moves once, correctly.
Why Choose Aone Outsourcing
Dedicated Hospitality Team
Bookkeepers and accountants work specifically with hospitality and accommodation clients, not a general small-business caseload.
Current Compliance Knowledge
Active tracking of Fair Work annual wage reviews, modern award interpretations (HIGA and Restaurant Award), and state payroll tax threshold changes as they land
Data Security
Encrypted, permission-scoped access to client systems, with no duplicate copies of sensitive files held outside them.
Registered Professionals
Qualified hospitality accountants, bookkeepers, and registered BAS agents handle the work directly.
Scalable Team
Add additional sites, gaming wings, or catering arms without the business having to re-hire or retrain internally.
Predictable Turnaround
Reporting and pay-run deadlines are fixed and met on a set weekly cadence.
Cloud-Based Collaboration
Shared, real-time access to ledgers and reports — no spreadsheets circulated by email.
White-Label Option
Accounting firms can offer specialised hospitality bookkeeping and payroll services to their clients under their own brand, while Aone delivers behind the scenes.
Our process
Onboarding is sequential and deliberate, designed to hand over your books without a single day of disruption.
Discovery
Current POS integrations, award coverage, supplier accounts, and reporting gaps are reviewed before a scope is proposed.
Secure Access Set-Up
Access is granted through encrypted channels, with permissions scoped to exactly what's needed across POS and accounting systems.
Dedicated Team Assigned
A named hospitality bookkeeper and senior reviewer are assigned to the business for every cycle.
Ongoing Workflow
POS sales figures, supplier invoices, delivery adjustments, and rostered timesheets are processed on a set daily and weekly cadence.
Quality Review
A second reviewer checks every pay run and BAS lodgement before it goes out.
Reporting
Monthly reporting is delivered with a call to walk through prime costs, departmental margins, and operational decisions.
What Does It Change for Your Business
Riverside Medical Group
Riverside came to Aone after a payroll audit flagged incorrect award classifications for nursing staff, and BAS lodgements had slipped twice in the prior year while the practice manager tried to cover bookkeeping alongside patient operations.
We migrated their ledgers to Xero, connected Deputy for rostering, assigned a dedicated payroll specialist across all three sites, and rebuilt reporting around practitioner-level margin rather than a single combined P&L.
Client testimonials
Got questions? We've got answers.
Ready to hand your books to a team that already understands hospitality operations?
Book a 20-minute hospitality review — we'll tell you exactly where your current setup is exposed before you commit to anything.